Privacy Policy
Last Updated: August 21, 2026
Lulubelle’s Coffee House & Bakery (“Lulubelle’s,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you share with us.
This Privacy Policy explains what information we may collect when you visit our website, place an order, contact us, sign up for communications, participate in events or promotions, or otherwise interact with Lulubelle’s online.
By using our website, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
Depending on how you interact with Lulubelle’s, we may collect the following types of information.
Information You Provide Directly
You may provide information to us when you:
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Place an online order
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Create or use an account, if available
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Sign up for our email newsletter
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Contact us through a form, email, phone, or social media
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Make a reservation or register for an event
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Purchase a gift card or other product
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Submit a review, testimonial, photograph, or other content
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Participate in a promotion, giveaway, or community event
This information may include your:
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Name
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Email address
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Telephone number
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Billing or payment information
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Pickup or delivery information
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Order details
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Event or reservation information
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Communications and messages you send to us
We only request information that is reasonably necessary for the purpose for which it is collected.
Information Collected Automatically
When you visit our website, certain information may be collected automatically by our website provider, analytics services, or other technology.
This may include:
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IP address
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Browser type
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Device type
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Operating system
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Pages you visit
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Referring website
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Date and time of your visit
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Approximate location based on your IP address
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Website interactions and usage information
This information helps us understand how visitors use our website, maintain website security, and improve our online experience.
2. Cookies & Similar Technologies
Our website may use cookies, pixels, tags, analytics tools, and similar technologies.
These technologies may help us:
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Keep our website functioning properly
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Remember preferences
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Understand how visitors use our website
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Measure website performance
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Improve our website and services
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Understand the effectiveness of our marketing
Some cookies may be provided by third-party services that operate on our behalf or provide functionality used on our website.
You can adjust your browser settings to refuse or limit cookies. However, disabling certain cookies may affect how portions of the website function.
Where required by applicable law, we will provide appropriate choices regarding cookies and similar technologies.
3. How We Use Your Information
We may use information we collect to:
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Process and fulfill orders
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Communicate with you about your orders
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Respond to questions, comments, and requests
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Provide customer service
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Process payments
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Manage reservations, events, and special orders
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Send newsletters or promotional communications when you have opted to receive them
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Improve our products, services, and website
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Understand website traffic and customer preferences
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Maintain website and payment security
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Prevent fraud or misuse
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Comply with legal obligations
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Carry out other purposes disclosed to you at the time information is collected
We do not use personal information for purposes that are incompatible with the purposes described in this Privacy Policy unless permitted or required by law.
4. How We Share Information
We may share personal information with service providers and other parties when reasonably necessary to operate our business.
For example, we may share information with providers that help us with:
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Website hosting
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Online ordering
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Payment processing
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Email marketing
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Website analytics
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Customer communications
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Event registration
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Scheduling or reservations
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Website security
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Business administration
These providers are generally permitted to use personal information only as necessary to provide services to us or as otherwise permitted by law.
We may also disclose information when reasonably necessary to:
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Comply with applicable law or legal process
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Respond to lawful requests from government authorities
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Protect the rights, property, or safety of Lulubelle’s, our customers, or others
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Detect or prevent fraud, security issues, or other unlawful activity
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Complete a business transaction such as a merger, acquisition, financing, or sale of assets
5. We Do Not Sell Your Personal Information
Lulubelle’s does not sell your personal information for monetary consideration.
We also do not knowingly sell or share the personal information of children under 16.
If our privacy practices change in the future, we will update this Privacy Policy and provide any notices or choices required by applicable law.
6. Email & Marketing Communications
If you voluntarily sign up for Lulubelle’s email communications, we may use your email address to send you information about:
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New menu items
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Bakery offerings
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Events
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Specials and promotions
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Community happenings
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News from Lulubelle’s
You can unsubscribe from promotional emails at any time by clicking the unsubscribe link included in the email.
Please understand that even if you opt out of promotional communications, we may still send you transactional or service-related communications, such as order confirmations or important information about an order you have placed.
7. Third-Party Services
Our website may use third-party services to provide certain functionality.
These may include website hosting providers, online ordering systems, payment processors, social media platforms, analytics providers, email marketing services, mapping services, and other technology providers.
When you interact with a third-party service through our website, that service may collect information according to its own privacy policy.
Lulubelle’s does not control the privacy practices of third-party websites or services.
We encourage you to review the privacy policies of any third-party services you use.
8. Payment Information
When you make a purchase through our website, your payment information may be processed by a third-party payment processor.
We do not intentionally retain complete payment card information on our own systems.
Payment processors may collect and process payment information according to their own privacy policies and security practices.
9. California Privacy Rights
If you are a California resident and applicable California privacy law applies to our processing of your information, you may have certain privacy rights.
Depending on the circumstances and applicable law, these rights may include:
Right to Know
You may have the right to request information about the personal information we collect, use, disclose, or otherwise process.
This may include information about the categories of personal information collected, the purposes for collecting it, and the categories of sources and recipients of that information.
Right to Delete
You may have the right to request deletion of personal information we have collected from you, subject to exceptions provided by law.
For example, we may need to retain certain information to complete a transaction, provide a service, comply with a legal obligation, or protect against fraud or security incidents.
Right to Correct
You may have the right to request correction of inaccurate personal information that we maintain about you, subject to applicable legal exceptions.
Right to Opt Out
California law may provide consumers with the right to opt out of certain forms of selling or sharing personal information, including certain forms of targeted advertising.
Lulubelle’s does not sell personal information for monetary consideration.
If our website or business practices change in a way that creates an applicable opt-out right, we will provide the required method for exercising that right.
California law also recognizes certain opt-out preference signals, including Global Privacy Control, where applicable.
Right to Limit Certain Uses of Sensitive Personal Information
California law provides certain rights concerning the use of sensitive personal information.
Lulubelle’s only collects sensitive personal information when reasonably necessary for purposes associated with operating our business or when otherwise permitted by law.
We do not use sensitive personal information for purposes requiring a consumer to be offered a limitation request unless applicable law requires us to do so.
Right to Non-Discrimination
You have the right not to receive discriminatory treatment for exercising privacy rights provided to you by applicable law.
We will not deny you goods or services, charge you different prices, or provide a different level or quality of service solely because you exercised a privacy right, except as permitted by law.
10. How to Exercise Your California Privacy Rights
To submit a privacy request, please contact us using the information below.
Email: welovebananabread@gmail.com
Phone: (909) 939-0306
Mail: 31621 Pleasant Dr, Running Springs, CA 92382
Please clearly state that your request relates to your privacy rights and provide enough information for us to reasonably verify your identity.
We may need to request additional information to verify that you are the person whose information is the subject of the request.
We will only use information provided for verification to process your request and for security purposes.
We generally respond to verifiable consumer requests within the time period required by applicable law.
If we deny a request, we will explain the reason to the extent required by law and provide any applicable appeal process.
11. Authorized Agents
Where permitted by applicable law, you may designate an authorized agent to submit certain privacy requests on your behalf.
We may require appropriate documentation demonstrating that the agent is authorized to act on your behalf and may independently verify your identity as required by law.
12. Children's Privacy
Our website is intended for a general audience and is not directed toward children under 13.
We do not knowingly collect personal information directly from children under 13 without legally required parental consent.
If you believe a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate steps.
13. Data Security
We take reasonable administrative, technical, and physical measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
14. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide services, complete transactions, maintain business and financial records, resolve disputes, comply with legal obligations, enforce agreements, and protect our business.
The length of time we retain information depends on the type of information and the reason it was collected.
15. Third-Party Links
Our website may contain links to websites, social media accounts, or other online services operated by third parties.
We are not responsible for the privacy practices, content, or security of those third-party websites.
We encourage you to read the privacy policies of any third-party website you visit.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, technology, services, or legal requirements.
When we make changes, we will update the “Last Updated” date at the top of this page.
If a change materially affects your rights or how we use personal information, we will provide any additional notice required by applicable law.
17. Contact Us
If you have questions about this Privacy Policy or would like to exercise a privacy right, please contact us:
Lulubelle’s Coffee House & Bakery
Running Springs, California
Email: welovebananabread@gmail.com
Phone: (909) 939-0306
Mailing Address: 31621 Pleasant Dr, Running Springs, CA 92382
We appreciate your trust and are committed to treating your personal information responsibly while serving our local mountain community.
