Terms & Conditions

Last Updated: August 21, 2026

Welcome to Lulubelle’s Coffee House & Bakery. We’re so glad you’re here. These Terms & Conditions explain the rules for using our website, placing orders, and interacting with Lulubelle’s online services.

By accessing or using this website, you agree to these Terms & Conditions. If you do not agree with them, please do not use our website.

1. About Lulubelle’s

Lulubelle’s Coffee House & Bakery is a local coffee house and bakery serving our mountain community and visitors to the San Bernardino Mountains.

Throughout these Terms, “Lulubelle’s,” “we,” “us,” and “our” refer to Lulubelle’s Coffee House & Bakery. “You” refers to anyone accessing or using our website or purchasing our products and services.

2. Using Our Website

You may use this website for lawful purposes and for your personal, non-commercial use.

You agree not to:

Use the website for any unlawful purpose.
Attempt to interfere with or disrupt the website or its functionality.
Copy, reproduce, modify, or distribute website content without our permission.
Use automated systems to access or collect information from the website without our permission.
Submit false, misleading, or fraudulent information when placing an order or contacting us.

We reserve the right to restrict or terminate access to our website if we believe someone is using it improperly or in violation of these Terms.

3. Products, Menus & Availability

We work hard to keep our online menu and product information accurate. However, our baked goods, beverages, ingredients, prices, and availability may change from time to time.

Because many of our products are handmade and prepared in limited quantities, we cannot guarantee that every item shown on the website will be available at all times.

Photos on our website are intended to provide a general representation of our products. Because our products are handmade, individual items may vary slightly in appearance, size, decoration, or presentation.

We reserve the right to limit quantities or discontinue products at any time.

4. Online Orders

If online ordering is available through our website, you are responsible for providing accurate information when placing your order, including your name, contact information, pickup information, and any other requested details.

Please review your order carefully before submitting it.

Once an order has been submitted, we may not be able to make changes to it, particularly for products that have already entered preparation.

An order is not considered confirmed until you receive an order confirmation from us or our ordering platform.

We reserve the right to refuse or cancel an order when necessary, including in cases of product availability, pricing errors, suspected fraud, or circumstances beyond our reasonable control.

5. Pickup Orders

If you place an order for pickup, please arrive during the designated pickup window.

Some baked goods are best enjoyed shortly after pickup. We are not responsible for changes in product quality resulting from an order not being picked up or not being properly stored after pickup.

If you are unable to pick up your order, please contact us as soon as possible. Depending on the product and timing, we may be able to make alternative arrangements.

6. Custom & Special Orders

Custom cakes, pastries, catering orders, holiday orders, and other specialty products may require advance notice and may have different ordering, payment, cancellation, and pickup policies.

Any special terms provided to you when placing a custom order will apply to that order.

Because custom products are made specifically for you, cancellations or changes may not be possible after preparation has begun.

Please contact us as early as possible if you need to make a change to a custom order.

7. Food Allergies & Dietary Information

Please let us know about any food allergies or dietary restrictions before placing an order.

Our bakery and coffee house may handle common allergens, including but not limited to:

Wheat/gluten
Milk
Eggs
Soy
Peanuts
Tree nuts
Sesame

Because our products may be prepared in a shared kitchen and using shared equipment, we cannot guarantee that any product is completely free from allergens or cross-contact.

Information about ingredients and allergens is provided as a courtesy and may change as recipes or suppliers change.

If you have a severe or life-threatening food allergy, please speak with a member of our team before purchasing or consuming our products.

8. Pricing & Payment

Prices displayed on our website are subject to change without notice.

Applicable taxes, service charges, delivery charges, or other fees may be added to your order where required or applicable.

Payments made through our website may be processed by a third-party payment provider. We do not directly store your complete payment card information.

If a pricing or product information error occurs, we reserve the right to correct the error and, when appropriate, cancel or refund an affected order.

9. Cancellations, Refunds & Returns

Because many of our products are freshly prepared and perishable, food and beverage purchases generally cannot be returned.

If there is a problem with your order, please contact us as soon as possible after pickup or receipt. We want the opportunity to make things right.

If you receive the wrong item, an item is missing, or there is another issue with your order, please contact us with your order information and a description of the problem.

Refunds, replacements, or credits are handled on a case-by-case basis.

Custom orders and special-event orders may be subject to separate cancellation policies communicated at the time of purchase.

10. Gift Cards

If Lulubelle’s offers physical or electronic gift cards, additional terms may apply.

Gift cards may not be redeemed for cash except where required by law and may not be resold or duplicated.

Please treat your gift card like cash. We are not responsible for lost, stolen, or unauthorized use of gift cards.

11. Events & Reservations

Lulubelle’s may occasionally offer events, classes, tastings, private gatherings, community events, or other special experiences.

Event availability, pricing, schedules, and participation requirements may change.

If you purchase a ticket or reservation for an event, any cancellation or refund policy communicated at the time of purchase will apply.

We reserve the right to cancel or reschedule an event when circumstances require it. If we cancel an event, we will communicate available refund or rescheduling options.

12. Website Content

All content on this website (including photographs, logos, graphics, written content, recipes, illustrations, designs, branding, and other materials) is owned by or licensed to Lulubelle’s Coffee House & Bakery unless otherwise stated.

You may view and use the website for your personal, non-commercial purposes.

You may not reproduce, modify, distribute, publish, sell, or use our content or branding without our prior written permission.

13. User Submissions & Reviews

If you choose to submit a review, photograph, comment, testimonial, or other content to Lulubelle’s through our website, social media, or another platform, please make sure you have the right to share that content.

By voluntarily submitting content to us for possible use in our marketing, you grant Lulubelle’s permission to use, reproduce, display, and share that content for promotional purposes, unless otherwise agreed.

We reserve the right to remove or decline to publish content that is unlawful, abusive, misleading, offensive, or unrelated to Lulubelle’s.

14. Third-Party Websites & Services

Our website may contain links to third-party websites, social media platforms, reservation systems, ordering platforms, payment providers, or other services.

These third-party websites are not controlled by Lulubelle’s, and we are not responsible for their content, policies, availability, or practices.

Your use of third-party services is subject to the terms and privacy policies of those providers.

15. Website Availability

We do our best to keep our website available and functioning properly, but we cannot guarantee that it will always be available, uninterrupted, secure, or error-free.

Website availability may occasionally be affected by maintenance, technical problems, internet service interruptions, weather, emergencies, or other circumstances outside our control.

16. Limitation of Liability

To the fullest extent permitted by applicable law, Lulubelle’s Coffee House & Bakery and its owners, employees, and representatives are not responsible for indirect, incidental, consequential, or other damages arising from your use of this website or your inability to use the website.

Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.

17. Indemnification

To the extent permitted by law, you agree to hold Lulubelle’s Coffee House & Bakery harmless from claims, losses, damages, liabilities, and expenses arising from your misuse of the website, violation of these Terms, or violation of another person's rights.

18. Changes to These Terms

We may update these Terms & Conditions from time to time.

When we make changes, we will update the “Last Updated” date at the top of this page. Your continued use of the website after changes are posted means you accept the updated Terms.

19. Governing Law

These Terms & Conditions are governed by the laws of the State of California, without regard to conflict-of-law principles.

Any dispute arising from these Terms or your use of the website will be handled in accordance with applicable California law.

20. Contact Us

If you have questions about these Terms & Conditions, an order, or anything else related to Lulubelle’s, we’d love to hear from you.

Lulubelle’s Coffee House & Bakery
Running Springs, California

31621 Pleasant Dr, Running Springs, CA 92382

(909) 939-0306
welovebananabread@gmail.com

Thank you for supporting Lulubelle’s and our local mountain community.